RemoteBooksOnline vs 1-800Accountant: Who Offers the Best Bookkeeping Support for SMBs?

Both RemoteBooksOnline and 1-800Accountant promise bookkeeping services for small businesses — but they serve very different purposes. RemoteBooksOnline is a dedicated bookkeeping provider with CPA-reviewed financials. 1-800Accountant is an accounting firm that bundles tax services with bookkeeping-lite features.

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If you’re trying to decide which one is the right fit, this side-by-side breakdown reveals where each service shines – and where it falls short.

Service Offerings

Feature/ServiceRemoteBooksOnlinePairo
Monthly BookkeepingYes – CPA-reviewed, handled in-houseDepends on freelance partner hired via platform
Catch-Up BookkeepingYes – up to 24+ monthsOffered by select freelancers only
Tax Filing SupportNo – tax-ready books providedDepends on freelancer – not standardized
White-Label for CPAsYesNo
Industry FlexibilityAll SMBs – real estate, law, ecommerce, etc.Varies by available freelancers

Verdict:
RemoteBooksOnline is ideal if you want accurate, CPA-reviewed books using QuickBooks or Xero. 1-800Accountant leans toward basic tax support with bundled, low-touch bookkeeping.

Pricing Comparison

RemoteBooksOnline provides flat, predictable monthly pricing based on your needs – with no hourly billing and first month free. Catch-up is quoted separately and affordably.

1-800Accountant operates on a tiered model, with bookkeeping only included in mid- to high-level plans. Their pricing is less transparent, and upsells are common during onboarding.

ServiceRBO1-800Accountant
Monthly BookkeepingIncluded (CPA-reviewed)Included only in higher plans
Catch-Up WorkYes, flat quoteNot included
Tax FilingNo (CPA-ready books only)Yes, in higher-tier bundles

Verdict:
RBO is more cost-efficient if you already have an accountant or just need reliable, tax-ready books. 1-800Accountant may make sense for solopreneurs needing tax help but lacks advanced bookkeeping quality.

Technology & Integration

RemoteBooksOnline works inside your existing QuickBooks or Xero account – no software switch required.

1-800Accountant uses a custom dashboard but often requires manual uploads, and their bookkeeping process lacks transparency or integration with QBO/Xero.

Verdict:
RBO wins on integration, efficiency, and software flexibility.

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Customer Support

RemoteBooksOnline provides a dedicated bookkeeping team, CPA review every month, and phone/email support from real humans.

1-800Accountant support is available via chat or ticketing. Reviews often mention long wait times and difficulty reaching consistent support reps.

Verdict:
RBO delivers consistent, reliable support with CPA involvement. 1-800Accountant feels more like a call center.

User Reviews & Reputation

RemoteBooksOnline:

  • Praised for accurate, CPA-reviewed bookkeeping
  • Loved by small business owners who want to stay audit-ready
  • Especially recommended by QuickBooks users

1-800Accountant:

  • Mixed reviews for customer support and transparency
  • Some praise for all-in-one tax + bookkeeping bundles
  • Criticized for upselling and long-term contracts

Notable Review Themes:

  • RBO: “Best value,” “No surprises,” “QuickBooks cleanup pros.”
  • 1-800Accountant: “Too much upselling,” “Good for taxes, weak for books,” “Hard to cancel.”

Pros and Cons

RemoteBooksOnline – Pros:

  • CPA-reviewed monthly financials
  • Works with QBO and Xero
  • Affordable catch-up options
  • First month free
  • White-label option

1-800Accountant – Pros:

  • Bundled tax + bookkeeping for freelancers
  • Nationwide availability
  • Mobile-friendly dashboard

RBO – Cons:

  • Doesn’t file taxes (just prepares clean books)
  • Not focused on tax consulting

1-800Accountant – Cons:

  • No dedicated bookkeeper
  • Limited integration
  • Frequent upsells and inconsistent support

Test Case: E-Commerce Store Owner in New Jersey

Background:
A Shopify store owner had signed a 1-year package with 1-800Accountant but was frustrated by poor bookkeeping accuracy and lack of QuickBooks integration.

Solution:
They switched to RemoteBooksOnline. RBO cleaned up the last 12 months of data, synced it with QBO, and now handles all ongoing books with monthly CPA review.

Results:

  • Books now fully aligned with inventory and sales
  • 6 hours saved monthly
  • Prepared tax-ready financials for external CPA
  • Store owner avoided penalties and got peace of mind

FAQs

Does RBO file my taxes?

No, but we deliver tax-ready, CPA-reviewed books your accountant will love.

Can I switch from 1-800Accountant to RBO?

Yes. We’ll help you migrate, clean up your books, and ensure smooth ongoing service.

Does RBO offer phone support?

Yes. You’ll get phone, email, and direct communication with your bookkeeping team.

What if I need catch-up work?

RBO specializes in full-service catch-up – even if you’re 2 years behind.

Does 1-800Accountant use QuickBooks or Xero?

Not directly. Their system doesn’t integrate well with these platforms.

Conclusion: Which One’s Right for You?

If you want clean, CPA-reviewed bookkeeping with no hidden fees, no software switching, and real support, RemoteBooksOnline is the clear winner. You keep your accountant, your QuickBooks/Xero – and gain financial clarity.

1-800Accountant may be a fit if you want basic tax help bundled in, but their bookkeeping lacks the accuracy and flexibility growing businesses need.

Stay organized and tax-ready year-round with our flat-rate monthly bookkeeping services.

CPA and bookkeeping firms can scale faster with our white-label bookkeeping services fully branded for your clients.

Tax professionals and CPAs rely on our QuickBooks bookkeeping services to streamline financials and scale their practices efficiently.

If you’re behind on your books, our catch-up bookkeeping services can help you get current fast-no stress, no mess.

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Streamline Your Finances: Download Our Free Bookkeeping Brochure

Take control of your business finances with confidence! Our detailed brochure provides insights into how Remote Books Online can help you maintain accurate bookkeeping, stay tax-ready, and make informed financial decisions. Discover how our tailored bookkeeping services can support your business growth and simplify your financial management.