How Ecommerce Bookkeeping Helped an Online Store Owner Reduce Chargebacks and Regain Profitability

An online retailer selling across Shopify and Amazon was generating strong revenue - but his margins were shrinking, and chargebacks were increasing. He was using spreadsheets to track orders, returns, advertising spend, and supplier invoices.

With over 300 transactions per month, manual tracking wasn’t sustainable. Reports didn’t match payouts, ad costs were misreported, and tax filings were a mess.

He contacted RemoteBooksOnline for ecommerce bookkeeping support.

Our team connected to his ecommerce platforms and bank feeds, reconciled his order and payout data, tracked returns, properly assigned inventory costs, and created clean monthly reports. We also flagged duplicate vendor payments and ad spend oversights.

The results:

• Chargebacks reduced by 35% in 90 days due to cleaner records
• $2,700 in duplicate payments recovered
• Monthly profit margins clearly tracked by SKU and platform
• CPA-ready books delivered each month for stress-free filing

Now, the business owner uses our monthly reports to adjust ad budgets, manage supplier payments, and confidently track profitability.