White-Label Partner FAQ & Getting Started

See how white-label bookkeeping onboarding works—access, cleanup (if needed), monthly close cadence, and SLAs. CPA-reviewed delivery by Xero & QuickBooks Certified teams under your brand.

This page answers the most common partner questions-pricing & tiers, onboarding & SLAs, security & access, cleanup timelines, and how we stay invisible under your brand. Use it as a one-stop pre-sales link, or send it to internal stakeholders who approve CAS vendors. When you’re ready, request wholesale pricing or book a short partner demo. We’ll hold capacity and publish your first close calendar.

Quick Start - What We Need From You

  • tick Client intake (industry, software, accounts, AR/AP, payroll, apps)
  • tick QBO/Xero invites (your firm remains admin)
  • tick Prior statements & latest AR/AP aging
  • tick Branding assets for white-label reports

Pricing & Tiers

  • Core (recs, rules, reporting, CPA review) - typical wholesale $200-$350
  • Growth (add AR or AP + payroll JEs) - $350-$550
  • Scale (multi-entity/inventory/projects) - $550-$900+
  • Cleanup add-on (one-time): 1-3 mo $400-$1,200; 4-12 mo $1,200-$3,000; 13-24 mo $3,000-$6,000 (finalize post review)

Onboarding & SLAs

  • tick Onboarding 3-7 business days after access
  • tick Cleanup 1-4 weeks fixed window
  • tick Draft pack ≤5 business days post-statements; CPA-reviewed final same day
  • tick Same-day responses; period-lock guidance

Security & Access

  • tick Client-owned tenants; least-privilege roles; read-only feeds when available
  • tick Maker/checker for AP; your team approves releases
  • tick Recons & JE workpapers saved; change-log maintained

Staying Invisible

  • tick Your logo/brand on reports and proposals
  • tick We join calls as “your bookkeeping team” only by invitation
  • tick All delivery happens under your brand domain/portal if provided

Frequently Asked Questions

Yes-Certified on both. We work in the client’s file; you retain admin.

Yes. Each close is CPA-reviewed with variance notes + period-lock recommendation.

Typically 3-7 business days; if cleanup is needed, we quote a fixed window first.

Yes. Pod capacity flexes monthly; SLAs remain in place.

We can, under your brand, or stay entirely behind the scenes-your choice.

Partners commonly mark up 25-60% over wholesale depending on scope and complexity.

Want more details? View the full White-Label Bookkeeping FAQ